Privacy Policy

Last updated: August 6, 2026

This Privacy Policy describes how Desktop Performance LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Publyxa (the “Service”), including the website at publur.com and the application at app.publur.com.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information you provide

• Account information: name, email address, password (hashed), company or organization name, and profile details.
• Billing information: payment-related details processed by our payment providers (we do not store full payment card numbers on our servers).
• Content: posts, media, captions, schedules, comments, and other materials you upload or create in the Service.
• Communications: messages you send to us (support, feedback, legal requests).
• Connected accounts: when you connect social platforms (for example Instagram, Facebook, YouTube, LinkedIn, TikTok, X, and others), we receive tokens and account metadata necessary to publish and manage content on your behalf, subject to each platform’s permissions and policies.

1.2 Information collected automatically

• Usage data: pages viewed, features used, actions taken, timestamps, and referral sources.
• Device and technical data: IP address, browser type, operating system, device identifiers, language settings, and approximate location derived from IP.
• Cookies and similar technologies: as described in our Cookie Policy.
• Logs and diagnostics: error logs, performance metrics, and security events.

1.3 Information from third parties

We may receive information from social platforms you connect, authentication providers (such as Google), analytics providers, and payment processors, solely as needed to operate and improve the Service.

2. How We Use Information

We use personal information to:

• Provide, operate, maintain, and improve the Service.
• Create and manage your account and authenticate you.
• Connect to third-party platforms and publish, schedule, or manage content at your direction.
• Process subscriptions, payments, and invoices.
• Send transactional messages (account, security, billing) and, where permitted, product updates.
• Provide customer support and respond to inquiries.
• Monitor usage, prevent fraud and abuse, and protect the security of the Service.
• Comply with legal obligations and enforce our Terms of Service.
• Analyze aggregated or de-identified data to improve features and performance.

3. Legal Bases (EEA/UK users)

Where applicable law requires a legal basis, we process personal data based on:

• Contract: to provide the Service you request.
• Legitimate interests: to secure, improve, and market the Service in a proportionate way.
• Consent: where required (for example certain cookies or marketing).
• Legal obligation: to meet applicable laws and regulatory requirements.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers: hosting, databases, email delivery, analytics, payment processing, customer support, and infrastructure vendors who process data on our behalf under appropriate agreements.
• Social platforms: when you connect an account, content and necessary metadata are shared with that platform according to your actions and that platform’s terms.
• Integration partners: providers that enable channel connections or publishing workflows you choose to use.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality safeguards.
• Legal and safety: when required by law, legal process, or to protect rights, safety, and security of users, the Company, or others.
• With your direction: when you explicitly ask us to share information.

5. Third-Party Services

The Service integrates with third-party platforms and tools. Their collection and use of your data are governed by their own privacy policies. We encourage you to review those policies before connecting accounts. We are not responsible for third-party practices outside our control.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize personal data within a reasonable period, except where retention is required by law or for legitimate business purposes (for example billing records or security logs).

7. Security

We implement technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at legal@publur.com. We may need to verify your identity before fulfilling a request.

California residents: We do not sell personal information as defined by the CCPA/CPRA. You may request disclosure of categories of information collected and the purposes of use by contacting us.

9. International Transfers

We are based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for such transfers.

10. Children’s Privacy

The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Material changes may be communicated by email or in-product notice when appropriate. Continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

12. Contact Us

For privacy questions or requests, contact:

Desktop Performance LLC
Attn: Privacy
1209 Mountain Rd Pl NE STE R
Albuquerque, NM 87110, USA
Email: legal@publur.com
EIN: 39-3443512